I had such a positive experience that I feel I really must leave a review. I visited the location at Pelican Landing in Bonita. First, I must admit that I had an appointment scheduled with OnSpot earlier that day and completely forgot about it. I called a few hours later and they were able to squeeze me in the same day without making me feel like a bad person. They were kind, courteous, and accommodating. Next, when I arrived to my visit, the gentleman doing check ins was very kind and personable. I was treated by Nicholas Tocco, PA-C for a skin exam and biopsy. He was absolutely fantastic. Humble, kind, extremely intelligent, and treated me like I mattered. Most offices treat you like a number, but I really felt like I mattered as a patient to this service provider. He looked at all of my problem areas and took the time to educate me on what was and wasn’t an area of concern. He looked into my charts prior to the start of my appointment and made sure that important items were not left unaddressed. My biopsy was nearly painless and he constantly made sure that I wasn’t experiencing discomfort. I’m someone who at the age of 30 was diagnosed with a very rare skin disorder that’s left me with hundreds of scars all over my body (after 8 years) and possibility of developing lymphoma, but left feeling encouraged, confident, and edified about my overall health. Prior to my appointment I was having a really crummy day. But when I left I actually felt better. Really blessed to have met this PA and his supportive team and staff. I pray this level of service continues. I’m out of network, but will definitely return just because of the level of care I received. 5 stars!
Response from the owner:Thank you so much for the kind words! We are glad you had a great experience with our service and team!
